Welcome to Japan! Whether you’re here for study, work, or a new life, you might be looking for flexible ways to earn. The gig economy has steadily grown, and food delivery platforms like Uber Eats have become a popular choice, especially since its launch in 2016. This guide will walk you through everything you need to know about the essential equipment and requirements to get started as an Uber Eats delivery partner in Japan.
Why Deliver with Uber Eats in Japan?
The appeal of being an Uber Eats delivery partner lies in its flexibility. You can be your own boss, choose your own hours, and explore the city while earning money. The COVID-19 pandemic significantly boosted the demand for food delivery, and Uber Eats now has a massive footprint with over 100,000 delivery partners across the country, according to reports. For foreigners, a key advantage is the user-friendly app, which is available in English, making it one of the most accessible platforms for non-Japanese speakers.
The “Must-Haves”: Required Documents and Equipment
Before you can start delivering, you need to gather some essential documents. The requirements vary based on your nationality and the vehicle you plan to use.
Universal Requirements for All Applicants
No matter how you plan to deliver, everyone needs to provide a few basic items. For foreign nationals, the process is handled through a Compliance Center to ensure all legal requirements are met.
- Profile Photo: A clear, forward-facing photo of yourself.
- Identification Card: For foreign residents, this will be your Residence Card (在留カード).
- ATM Card or Bank Book: To receive your earnings, you’ll need to provide details of a Japanese bank account.
Vehicle-Specific Requirements
The documents you need will heavily depend on your chosen mode of transport. Uber Eats Japan allows deliveries by bicycle, motorbike, and even light automobiles (Kei-cars). As you can see in the chart below, the documentation becomes more complex as the vehicle size increases.
Important Note: According to Uber’s guidelines, if you register as a “bicycle” but are found using a motorized vehicle (like an electric bicycle), your account may be suspended. Always register with the correct vehicle type.
- Bicycle: This is the simplest option with no extra vehicle documents needed. However, you must still obey all traffic laws.
- Specified Small Motorized Bicycle: For these vehicles, you’ll need a Driver’s License, a Certificate of Automobile Third-party Liability Insurance, and a photo of the license plate.
- Motorbikes (125cc-250cc): Known as light two-wheeled vehicles, these require a Driver’s License, Liability Insurance Certificate, a photo of the license plate, and a Light Motor Vehicle Certificate.
- Kei-Cars & Motorbikes (>;250cc): As of May 2023, Kei passenger cars are accepted for delivery. For these and larger motorbikes, you need a Driver’s License, vehicle registration, liability insurance, voluntary insurance (or mutual aid certificate), and a photo of the license plate.
The “Nice-to-Haves”: Recommended Gear for Success
While the documents are mandatory, the right gear can make your delivery experience smoother, safer, and more professional. Here are some items highly recommended by experienced delivery partners.
Core Delivery Equipment
- Insulated Delivery Bag: While Uber states an insulated bag isn’t required unless mandated by local law, it’s practically essential. It keeps food at the right temperature, prevents spills, and leads to a better customer experience. Specialized bags for bicycles are particularly useful to protect food from movement and weather.
- Phone Mount: A phone mount for your bicycle or vehicle dashboard is a crucial safety tool. It allows you to view navigation hands-free, keeping your eyes on the road and hands on the handlebars, as recommended by Uber.
- Portable Power Bank: The Uber Driver app consumes a lot of battery. A reliable power bank ensures your phone doesn’t die mid-delivery, which can be a major headache.
Gear for Safety and Convenience
- Helmet: Since an amendment to the Road Traffic Act, everyone in Japan is now encouraged to wear a helmet while riding a bicycle. Uber Japan has actively promoted this through its “Helmet Club” initiative, emphasizing the importance of safety.
- Flashlight: For night deliveries, a small flashlight can be invaluable for finding house numbers and illuminating dark walkways.
- Rain Gear: Japan’s weather can be unpredictable. Waterproof jackets, pants, and shoe covers will keep you dry and comfortable during rainy shifts.
- Extra Drink Holders: To prevent spills, which are a common issue, consider installing extra cupholders or using a trunk organizer.
Navigating the Job: Key Rules and Cultural Tips
Being a successful delivery partner is about more than just having the right gear. Understanding the rules and local customs will set you apart.
Food Safety and Restaurant Guidelines
You are a crucial link in the food safety chain. Always follow guidelines provided by restaurants. For example, you may be asked to keep halal and non-halal foods separate. It is critical that you do not tamper with or open food packaging during delivery to prevent contamination.
Understanding Japanese Addresses and Delivery Etiquette
Japanese addresses can be complex. Take your time to read customer notes in the app, which often provide crucial details. When delivering to hotels or large apartment complexes, be aware that you may be required to meet the customer in the lobby or at the main entrance rather than going directly to their room door, depending on the building’s policy.
The Tipping Culture (or Lack Thereof)
Tipping is not a traditional custom in Japan. While you should not expect tips, the Uber Eats app does provide customers with an option to add a tip after the delivery. This is one of the few services in Japan where digital tipping is integrated, but it remains entirely at the customer’s discretion.
Important Considerations for Foreign Residents
Working in Japan as a foreigner comes with a unique set of rules and challenges. It’s vital to ensure you are compliant with all regulations.
Visa and Work Restrictions
This is the most critical point for foreign residents. Your ability to work depends entirely on your residence status.
- Work Visas: If you have a work visa (e.g., Engineer/Specialist in Humanities/Int’l Services), you are generally permitted to work.
- Spouse or Permanent Resident Visas: These typically have no work restrictions.
- Student Visas: Student visas usually come with a restriction, allowing work for up to 28 hours per week. However, platforms have become stricter. For example, competitor Wolt explicitly states that those with the “working hours within 28 hours allowed” stamp cannot register. In 2021, Uber Eats Japan temporarily halted new registrations for foreign students due to the difficulty of verifying visa statuses and school attendance.
Always check the latest policy. Visa regulations and company policies can change. It is your responsibility to ensure you are legally permitted to engage in this type of work. Contact Uber’s Compliance Center for foreign nationals if you are unsure.
Language and Communication
While the Uber Eats app has an English interface, you will inevitably interact with Japanese-speaking restaurant staff and customers. Basic Japanese phrases like “Sumimasen” (Excuse me) and “Arigatou gozaimasu” (Thank you) are essential. For more complex situations, having a translation app like DeepL can be a lifesaver, as it’s known for its nuanced and accurate translations.
Ready to Start? Here’s Your Next Step
Delivering with Uber Eats in Japan can be a rewarding and flexible way to earn. By ensuring you have the mandatory documents for your vehicle, investing in some recommended gear for safety and efficiency, and understanding the local rules and customs, you’ll be well-prepared for success.
If you have all your essentials ready and are excited to hit the road, the registration process is your final step. It’s a smooth process you can start right away.
Ready to become your own boss? Click here to sign up and start your journey as an Uber Eats delivery partner today!
コメント